★★★★★
“We reduced our outstanding balance by 35% in just 60 days. The team is professional and results-driven.”
Debt Collection Outsourcing · Colombia
We Recover the Money
Your Business Has
at Risk.
Professional debt collection outsourcing services from Colombia. FDCPA-compliant, bilingual agents — real results.
Every day that passes, you lose money.
Collections problems affect your cash flow, your growth and your peace of mind.
83%
of B2B companies struggle to collect payments on time.
Unpaid Invoices
Your aging receivables keep growing and directly impact your cash flow.
Expensive In-House Collectors
Internal teams are costly, hard to manage and difficult to scale.
Time Lost Chasing Debtors
Your team spends valuable hours on follow-ups instead of focusing on growth.
What We Do
Our Debt Collection Outsourcing Services
The Process
How Does It Work?
A simple, fast process designed to get you results from day one.
Initial Consultation
We analyze your case and your debt collection goals.
Agent Selection
We assign the best agent for your industry and portfolio.
Fast Onboarding
We train and configure your account in 5–7 days.
Active Collections
We start recovering your money and deliver measurable results.
Why Colombia?
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- Save up to 70% on operational costs
- Bilingual, trained professionals
- Same time zone as the U.S.
- Service culture and effective communication
- Scale your team whenever you need
Hiring in the U.S.
$6,500
per agent / month
With Next Wave BPO
$2,000
per agent / month
Client Testimonials
Debt Recovered, Relationships Preserved
Discover how our debt collection services have positively impacted businesses worldwide.
120+
Clientes activos
78%
Tasa de recuperación promedio
70%
Ahorro promedio en costos
15+
Industrias atendidas
Empieza hoy
Recupera lo que es tuyo.
Hablemos hoy.
Agenda tu consulta gratuita y descubre cómo podemos ayudarte a recuperar más y mejor.
- Análisis gratuito de tu cartera
- Sin compromiso
- Plan personalizado
- Resultados medibles
FAQ
Debt Collection Questions Answered
Yes. U.S. companies can legally hire debt collection outsourcing services abroad as long as the provider complies with the Fair Debt Collection Practices Act (FDCPA). Next Wave BPO operates in full compliance with FDCPA, TCPA and Regulation F — so your business is fully protected.
Yes. Every collections agent at Next Wave BPO is trained in FDCPA, TCPA and Regulation F before handling any account. We operate as an extension of your billing department, not as an independent collection agency — which means your compliance risk stays minimal.
The complete onboarding process takes 5–7 business days: 2 days to present candidates, 1–2 days for selection and 2–3 days of system integration and training. Your dedicated collections agent is ready to work your accounts from day one.
We work with companies of any size across 15+ industries including financial services, healthcare, logistics, legal, retail, SaaS and construction. If your business has outstanding receivables, we can help you recover them — contact us to validate your specific sector.
We operate under PCI DSS and HIPAA standards where applicable. All agents sign strict confidentiality agreements and work in controlled environments with audited, limited access to your data. Your clients’ information is never shared with third parties.
No. We work on monthly agreements with no cancellation penalties. You can scale, reduce or pause the service with 2 weeks notice. We believe in earning your trust through results — not locking you in with fine print.
Our dedicated collections agents start at $2,100/month — compared to $4,500–$6,500/month for an in-house collector in the U.S. Most clients save over 65% on collections costs from day one, with no overhead, no benefits and no HR complexity.
We provide a full suite of debt collection outsourcing services including early-stage collections, AR management, skip tracing, payment negotiation, dispute resolution and B2B collections. Your agent is trained specifically for your industry and portfolio type.
Get Started
Ready to Recover More Money?
Choose how you want to get started.