At Next Wave («the Company»), we are committed to protecting and respecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website [Website URL] or use our services. Please read it carefully to understand our practices regarding your personal information.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect and process the following personal information:
- Contact details: name, email address, phone number, and postal address.
- Account information: username, password, and account preferences.
- Transaction details: information related to purchases you make through our website.
- Correspondence: records of your communications with the Company, including inquiries, support requests, and feedback.
1.2 Usage Information
We collect data on how you use our website, including:
- IP address, browser type and device, and other technical identifiers.
- Pages visited, visit duration, and browsing patterns.
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to automatically collect information about your interactions with our website. Cookies allow us to:
- Remember your preferences and personalize your experience.
- Analyze website traffic and user behavior to improve our service. You can set your browser to reject all cookies or to alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain parts of the website.
2. USE OF INFORMATION
2.1 Purposes of Use
The information we collect is used for the following purposes:
- Provide and maintain our services and manage your account.
- Process transactions and communicate with you regarding your purchase.
- Send marketing communications about products, services, offers, and updates, provided you have given prior consent to receive such communications.
- Analyze and improve our website and services, tailoring the user experience.
- Comply with legal requirements and applicable regulations.
3. SHARING INFORMATION
3.1 Disclosure to Third Parties
We do not share your personal information with third parties, except in the following cases:
- Service providers: companies that provide services to the Company, such as payment processing, data hosting, and logistics, who are obligated to maintain the confidentiality of the information.
- Legal obligations: if required by law, to comply with legal processes, or to respond to requests from governmental authorities.
3.2 International Data Transfers
If we transfer your personal information outside the country where it was collected, we will take steps to ensure that an adequate level of protection is maintained in accordance with applicable laws.
4. INFORMATION SECURITY
We implement administrative, technical, and physical security measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of information transmitted through our website.
5. YOUR RIGHTS
5.1 Access, Correction, and Deletion
You have the right to:
- Access and receive a copy of the personal information we hold about you.
- Request the correction of inaccurate or incomplete information.
- Request the deletion of your personal information under certain circumstances.
5.2 Withdrawal of Consent
If you have given consent for the processing of your information, you may withdraw it at any time. To exercise these rights, please contact us at admin@nextwavebpo.com.
6. INFORMATION RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the «Last Updated» date will be adjusted accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.
8. CONTACT
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us at:
Next Wave
Address: Carrera 43 B #14-51, Centro de Negocios Alcalá, Medellín, Colombia
Email: admin@nextwavebpo.com
Phone: (+57) 304 450 8102
Last Updated: October 23, 2024
