How Seasonal Cash Flow Dips Impact Collections Strategy
For many businesses, the final months of the year bring a familiar financial challenge. Expenses increase. Customers may take longer to…
Julian Roman
Collections
Julian Roman
Julian Roman
Collections
Julian Roman
Key Collections KPIs Every Business Should Track
Collections are often evaluated with one simple question: “How much money did we collect?” That number matters, but by itself,…
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Collections
Julian Roman
How to Onboard a Nearshore Collections Team: The First 30 Days
Hiring a nearshore collections team can give a growing business the additional capacity it needs to improve cash flow without expanding its…
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Collections
Julian Roman
5 Signs Your Business Needs to Outsource Collections
Every business expects a certain percentage of invoices to be paid late — the occasional delayed payment is part of doing business. The…
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Collections
Julian Roman
Why Customer Experience Is Becoming the Most Important Metric in Debt Collection
For many years, businesses measured debt collection by a single number: how much money they recovered. If accounts got paid, they…
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Collections
Julian Roman
AR Management vs. Debt Collection: What’s the Difference and Which Does Your Business Need?
Cash flow is one of the most important indicators of a healthy business. Yet even profitable companies can struggle if payments are delayed…
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Collections
Julian Roman
How Much Does It Really Cost to Hire a Debt Collector in the U.S. vs. Colombia?
For many U.S. businesses, hiring additional staff for accounts receivable or collections isn’t just a question of finding qualified…
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Collections
Julian Roman
FDCPA Compliance When Outsourcing Collections: What U.S. Businesses Need to Know
Outsourcing collections can be one of the smartest decisions a business makes. It allows internal teams to focus on growth while dedicated…
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Collections
Julian Roman
How to Outsource Debt Collection Without Losing Client Relationships
For many businesses, collecting overdue payments is one of the most uncomfortable parts of running operations. A client misses a payment.…
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