NextWave Blog

Insights & Industry News

Expert perspectives on logistics, BPO, and the future of remote work — written by our team for yours.

Operations director mapping a workflow on a whiteboard before choosing a business process outsourcing partner
Staffing

What a BPO Can (and Can’t) Solve for Your Business

Business process outsourcing often enters the conversation when a company starts to feel the weight of its own growth. The customer service…

Julian Roman 5 min read
Business person comparing three staffing model diagrams: Employer of Record, staffing agency, and BPO
Staffing

Employer of Record vs. Staffing Agency vs. BPO: What’s the Difference?

A U.S. company decides it wants to build a small team in Colombia. Perhaps it needs someone for accounts receivable, an administrative…

Julian Roman 7 min read
How to hire nearshore talent — video call between a Colombian professional and a U.S. manager
Staffing

How to Hire Nearshore Talent Without the Guesswork: A Step-by-Step Guide

You’ve decided your company needs more capacity. Maybe your operations manager is spending too much time on administrative work. Your…

Julian Roman 7 min read